I just sent a email. And I said it was more or a beige, but it looks nothing like your examples of beige. It is darker than what you call stone, bronze and clay and lighter than dark bronze. But since two are going in the garage and two in the laundry room matching perfectly isn't crucial. If it doesn't match I would buy four so both to those in the laundry room match.
I spoke with customer service today and she speculated it might be most like part number 39-286 although it is shorter, but as I said it doesn't have to match perfectly as they go into the garage and laundry room. I will need 4 if they don't match and 3 if they match. But the windows are 9 years old, so matching may not be possible.She said she would give you a heads up. I remeasured and got the ones on the picture. The height to the middle of the bore is 2 15/32 inches. The bore diameter is 3/8 of an inch. I also put the mesauring tape on a picture. I also took a picture of the actual spindle on the window and the diameter form spindle to spindle is about 11/32 of an inch. There is a smaller part at the very end of this peiece furthest form the window which measure about 7/32 of an inch. I also saw a updated list of our discussions and it said "MORE INFO NEEDED = An expert has requested pictures or measurements of your hardware" I hope you did get my pictures but as I said it did not apparently have all the measurements you wanted. I hope the pictures I send today will have everything you need. If not contact me.
Thanks,
Armin
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Bob from SWISCO responded:
October 1, 2019
Hi Armin. If the bore is 3/8" in diameter, then you have two choices here: the 39-104 or 39-286. The 39-286 comes in beige, but I should stress that is really only meant for Andersen operators. Do you have Andersen operators? If so it will work for you; otherwise I really have doubts that it will. In which case the 39-104 would be a better choice. Let me know what you think. |
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Tom from SWISCO responded:
October 3, 2019
Thanks for getting back to us Armin. If this is a Truth brand operator, then the diameter of your hole is not 3/8". Truth only ever made 11/32" diameter handles. Just looking at your photos, I can tell this is definitely a Truth operator. You want our 39-114L, or 39-205. The only problem is, they don't make these in "champagne" anymore, which is the color I see in your photos. If you want the color to match the cover, you'd also need a new 39-107 cover. |
The shape of 39-144L is different from mine. Can you tell me what color you think matches best? I thought clay would be the closest. I am also interested in the T-handle type. Do you have any that would work and perhaps a s=closer color. I remeasure the bore from the tops inside diameters anti still seems 3/8 inches. Perhaps I am measuring wrong. How is it measure? You can see by the pictures the actual spindle appears to be 11/32" but that is not the bore. any further suggestions would be appreciate. Also are the handles returnable, either becuae they turn out not to fit or the color is too far off?
Thanks,
Armin
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Tom from SWISCO responded:
October 15, 2019
It's tough to gauge color from photos. If I had to guess, I'd say you had clay, but I really can't say for sure with confidence. If you're worried about shape then the older style 39-114 may be closer, but its only available in beige and white. As for measuring the hole diameter, I am convinced that yours is 11/32". You have a Truth brand operator and Truth only used 11/32". They never used any other size. There's no trick to it, you just have to measure the hole as carefully as you can. This hardware is returnable. You can see our policy here. |
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Tom from SWISCO responded:
October 16, 2019
Oh, I'm sorry, I must have missed that. We do have a T-handle in this size, yes: see our |
