window crank assembly

Question

Hello,

I'm have a issue with the crank assemble for both of these windows. In the one picture with arrows you can see the bottom brackets is broken and the guide bar has detached and will not stay in place even after I reset it. I'm have the same issue for both the left and right side. Also I need to replace the locks, they will not stay in the unlock position when trying to open the window, the locks loosely fall back down relocking the window which makes it very difficult to open and close the windows.

Casey · Accepted Answer

Hello,

I would recommend starting by comparing the dimensions of the 39-031 and 39-032 EntryGard operators to yours, paying close attention to the length of the shorter link arm. These operators use the 39-505 track if your original needs to be replaced.

It looks like you also need new hinges. Take a look and compare the dimensions of the 36-048 hinge set with a 10" base to yours.

If you could show us the front of an undamaged casement lock, we'd be happy to research your replacement options for that part as well. Thank you.

Dimensions for 39-031