window doesn't stay open and is so hard to lifting

Handy Person from los angeles california
have thes tipe of windows but need the balance hardware how van i get it
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6 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello! We can help but we'll need you to remove an undamaged balance with the end attachments intact to compare to our inventory.

Handy Person from los angeles california
this is the parts that i need
4 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

I'm afraid I can't make out your top and bottom nylon fittings clearly. Could you upload some pictures of your top and bottom fittings from a different angle? 

Thank you so much! 

Handy Person from los angeles california
there is another pc
4 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

Thank you for the additional photos!

It looks like you have our Series 350 channel balance. You'll also need to remove and weigh your sash to choose the appropriate stamp option. There's a chart on the Series 350's product page that shows you which option you'll need based on the weight of your sash.

If you have any other questions just let us know. 

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