window gasket

A home owner from Texas says:
January 28, 2018
as the window is closed, it makes contact with bottom of frame. There is a gap at that bottom of the window. The bottom gasket is broken or missing. How do I go about fixing that?
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Dave Sr. from SWISCO responded:
February 5, 2018
We would like to see some photos of your window and any gasket that you have for us to review closely. While you're gathering that information, we would like for you to take a look at our 58-177 weatherseal used on Capitol sliding windows.
Capitol Weatherseal, 6ft
Capitol Weatherseal, 6ft
58-177
$16.42
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