I need your assist and advice to replace the hardware of my window. the window sash balance is broken from the bottom and need to be replaced but I don't know which part to choose. the size window is 5FT x 2.35FT.
Thanks, Saif
Tom from SWISCO responded:
November 7, 2019
Hi Saif,
I can't guarantee the correct replacement hardware while it's still installed in the window but your pivot shoe resembles our 15-180. Take a look and see if the width and thickness shown on our product page matches yours. If so, this pivot shoe is compatible with our S190 coil springs.