I ordered two balance springs and the two pieces at the top of the window which work with the balance spring, i believe. The balance springs are A-OK, but the top pieces do not fit. Picture is for the needed style. The latch I just discovered broken, and have not seen it on the site, so any advice appreciated.
Thank you.
Ron
Hello,
Your sash lock resembles our 90-005 but you'll need to confirm that the dimensions on our product page match up to your part, paying close attention to the 2-1/4" hole spacing.
As for your top sash guide, could you provide us with your dimensions compare to the 18-009 that you ordered? That will help us narrow down your options. Thank you!
