window locks

A quick learner from New York says:
September 30, 2019
These photos were taken as you can see from the inside, I was not able to take from the side of the opened window. I know I need to replace two of these locks, but my question is, when I pull down the lever they rise to engage into "hooks". Are these supposed to be straight down or somewhat curve. I've revise a drawing I found online. I know is not much, I'm trying to find who built them.
Thanks,
VALD
I'm trying to upload pictures and it failing
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Casey from SWISCO responded:
October 3, 2019

You can email your photos to help@swisco.com. Include reference number, D151958. 
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Casey from SWISCO responded:
October 3, 2019

Thank you for sharing your photos with us. Since your part is still installed in the window, we can not say for sure what is going to work. Therefore, I placed a list of possible replacement locks in a list on this page for you to go through. The best way for you to determine which replacement is a match, would be for you to remove the part from the window and compare your measurements with ours. See if any of these will work.
A quick learner from New York says:
October 3, 2019
Thanks for answering,

If possible, tell me or show me what is the possible latch (hook) that these use to close.

If you can

Thanks,

Victor
Thumbnail of the uploaded file named Capture 1.JPG
A quick learner from New York says:
January 6, 2020
Which, item would match this picture. The "guide" pin is broken.
Thanks
Victor
Thumbnail of the uploaded file named FA53345A-9C43-4BEC-B95B-2FCAFB1030FF.jpeg
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Casey from SWISCO responded:
January 6, 2020

Thank you for the additional photos. We placed a list of possible replacement locks on this page for you to review. Go through each selection carefully and see if any of these could work for you.
Roto Multi-Point Lock, 29MM Fork
Roto Multi-Point Lock, 29MM Fork
38-138
$25.55
Roto Multi-Point Lock, 37MM Fork
Roto Multi-Point Lock, 37MM Fork
38-139
$24.44
Maxim Multi-Point Lock, Medium Slider
Maxim Multi-Point Lock, Medium Slider
38-095
$16.97
Maxim Multi-Point Lock, Long Slider
Maxim Multi-Point Lock, Long Slider
38-096
$16.97
How to Replace a Multi-Point Lock on a Casement Window [1080p]
How to Replace a Multi-Point Lock on a Casement Window [1080p]
VIDEO
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How to open a casement window that has a broken lock
How to open a casement window that has a broken lock
VIDEO
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Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
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