I'm replacing some series 770 balances and pivot shoes, and i discovered that a metal piece on the window that fits in the pivot shoe is broken
can you help me with my order
window metal piece that fits into pivot lock shoe
Handy Person from bluffton Sc
Oct 23, 2021 11:49 am
4 Replies
Emily from SWISCO
Oct 27, 2021 1:10 pm
Hi there!
It sounds like you might be referring to your pivot bar. We'd be happy to help but we'll need you to remove an undamaged pivot bar from the sash to compare to our inventory.
Thank you!
Handy Person from bluffton Sc
Oct 27, 2021 1:22 pm
thank you i found it and ordered the parts
Emily from SWISCO
Oct 28, 2021 8:29 am
Great! We appreciate your business! We'll be here if you have any hardware questions.