window operator and handle replacement

Quick Learner from US
Please have a look at my photos and let me know what can be used in its place. Thank you
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11 Replies
Tom
Tom from SWISCO
SWISCO
Expert

It's hard to tell what you have in your photos. Your tape measure is actually blocking a very important part of the operator arms that we need to see to determine the best match. Can you show me a clearer picture of those arms without obstruction?

Tom
Tom from SWISCO
SWISCO
Expert

That's perfect, thank you! I recommend our 39-187 and 39-188 operators. These have the same shape gear arm as your original and I am confident that they will repair your window.

Quick Learner from US
Thanks for getting back to me I hope these photos help. If you need anything else please let me know thank you
Glen
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Quick Learner from US
Quick question I was watching the video below. And I was wondering if I also have to purchase new stud brackets or will my old ones work?
Tom
Tom from SWISCO
SWISCO
Expert

As long as your old stud brackets are in good condition then I see no reason why they need to be reused.

Quick Learner from US
Thank you sir ??
Quick Learner from US
I received the cranks today. But it appears that the new crank is about a half inch longer than the old crank, which will not allow the window to close all the way. I've included a couple pictures to show you what I mean. If you could get back to me and let me know how to proceed I would appreciate it Thank you very much for your time
Glen
2 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

I see what you mean. Usually this doesn't make too much of a difference but sometimes it can, and I guess you're one of the "sometimes." I'm afraid we don't have these operators with alternate arm lengths, though. This is the only size we can provide. Do you  have room to adjust the position of the mounting bracket on the sash to make up the difference?

Quick Learner from US
Thanks for your help! Turns out I had just enough to slide the bracket over and make everything work. ?? thanks for getting back to me quickly much appreciated! Have a great day and thank you again for the support!!
Glen
Tom
Tom from SWISCO
SWISCO
Expert

That's fantastic! Glad you got everything functional. Thank you for ordering with us and please let me know if we can be of any help in the future.

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