window part

Question

attached is a pic of the plastic piece that connects to the spiral spring for the bottom sash.
I need the plastic piece for the top sash. I am assumng it is the same. I can't send a pic since both sides have shattered.
Assuming you have the part, I would also appreciate any advice you have on installing it. I don't see any easy way to get the part into the track. Thank you!

Emily · Accepted Answer

Hi there!

Thanks for reaching out to us. I'm afraid we can't ID your pivot shoe from this photo. We'd have to see it removed from the window, along with the written-out thickness and width dimensions. It sounds like your window doesn't have a cutout to remove the old shoe, so you'll have to make your own.