window part (Mueller window ?)

A home owner from Saugerties NY says:

Hi,

We have six windows in our home that do not stay open. The problem is the little part (see pictures). There is one on each side of the window and the circular portion of the part has broken. Do you carry this part or know where I could find it ? The windows are about 25 years old, but in excellent shape. Double hung with locks, just can't open them because they slam shut. Thank you

Lori

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Thumbnail of the uploaded file named DSC03657.JPG
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Tom from SWISCO responded:

Hi Lori, thanks for the photos. Your part looks awfully similar to our 15-159 pivot shoe. Compare to yours and let us know if we've found your match!

A quick learner says:
Hi Tom,
You found a match ! Thank you so much. Just placed the order.
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Tom from SWISCO responded:

Great, Lori! Thanks for coming to SWISCO. We're here any time you need us again.

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