window part broken : SWISCO.com

Quick Learner from illinois

Mar 13, 2024 10:14 am

Hi, I have a part on my windo that broke off. It is plastic, about 1 1/4" long and about 1/8" wide, with a plastic tab at the side. It is used in the top part of the window in a storm door that helps it stay in the door and slide up and down to reveal the screen. It is not the part that retracts. I have photos, but for some reason your form would not let me upload. Is there an email I can send the photos to? Thanks!

8 Replies

Emily from SWISCO

Mar 14, 2024 1:48 pm

Hello! I'm not too sure what you may be looking for. However, you can email your photos to help@swisco.com. Just be sure to include the reference number D317661.

Quick Learner from illinois

Mar 14, 2024 2:41 pm

HEre are the photos of the part I need. I have included photos of the same part on the left hand side that is not broken. The one on the right hand side is the part where the plastic has broken off.

4 user uploaded images

Emily from SWISCO

Mar 15, 2024 2:43 pm

This appears to be a top tilt corner of some kind. However, I'm afraid it being installed obscures much of the design. Would it be possible for us to see some photos of it removed? I can't promise we'll have a direct match but that will help us confirm.

Quick Learner from illinois

Sep 12, 2024 12:21 pm

Believe it or not, it took me this long to get this window apart to get to the part I need! This is a photo of the matching part that is intact.

3 user uploaded images

Emily from SWISCO

Sep 12, 2024 12:51 pm

No worries at all! We appreciate you getting us these photos. The corner key shown here looks like the 95-250. Take a look at the specifications and see how they compare with yours.