window parts that are currently in the window that need replacement

Home Owner from North Carolina

Jul 22, 2019 8:46 pm

#5569 the bottom of the window
#5562 Numbered parts that slides window up & down
#5563 Numbered parts that slides window up & down
#5572 pull on the opposite side of the window.

6 windows in our home that will not stay up in the open position.We need to determine if we will be able to repair these windows or will the need to be replaced.
I have additional parts that have come out of the windows.I was only able to load 5 photos

4 user uploaded images

4 Replies

Tom from SWISCO

Jul 26, 2019 11:23 am

Hello,

It seems like you'll need replacement channel balances, which we should be able to provide but we'll need to see your bottom attachment at the end of the metal channel in your pictures to point you toward to correct part. Thank you!

Home Owner from North Carolina

Jul 29, 2019 4:10 pm

Hi Tom
Additional pieces that are from the windows.
I have six windows 6ft long that will not stay up and some of the parts below have come out of the windows.

Are able to give me the name of a company that will repair the windows, after I have ordered the parts.

5 user uploaded images

Paul from SWISCO

Aug 1, 2019 7:42 am

Thanks for your patience during this busy season. Unfortunately, I'm not sure if we will be able to help with this project. It looks like when the pivot bar broke off, it took a chunk of the sash with it. You will need to replace the entire sash, or try your best to patch it so that the pivot bar will stay in. I would recommend getting the help of a local professional for this. I believe it's an Antrium window.

We can replace this balance itself, but it will have to be a special order. If you were interested, let's see the clip at the end of the cord, as well. I'd also like to know how many you need. These are the last details we need to get started.