window pivot shos

A landlord from japan says:
May 6, 2015
those item are from harvey product,..but they say that that product (item ) are not from harvey,...we just want to know where can we buy or where can we order pivoy shos and pivot bar ? thank you hope u can help us,,....
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Paul from SWISCO responded:
May 7, 2015
Hello! May I see a picture of a complete pivot bar, with dimensions? That will help us find a good match. I would also like to see the balance system and, if possible, I would like to know the dimensions of your pivot shoe.
A home owner from japan says:
May 8, 2015
thank you for answering my letter .... i will sen the picture and size ofpivot shoe
w1-1/1*h2.32in*5/8
thank you
User submitted photos of window hardware.
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Paul from SWISCO responded:
May 11, 2015
Thank you for getting back to us! It looks like your pivot shoe is still in good condition. What is the problem, exactly? Is the window drooping when you open it? If so, then the problem is with the balance, not the shoe.

We can help replace it, but I will need more information. First, tell me the length of the metal channel. Then, tell me the weight of the sash. These balances have to be calibrated to the exact sash weight, so it's important to know what you have.

As for the pivot bar, I believe our 26-068 can work as a replacement.
A professional from MI says:
May 14, 2021
I have pivot bar for apartment complex need replace broken ones. fits in a plastic bracket that attaches to window frame
1 3/4 inch with 3/8 les 4 corners 1/2 inch wide. has a 90 degree angle for fit in bracket 1/2 incn by 1/2 3/16 wide. the pivot bar is 3/8 wideby5/16 and3/4 long. will try send pic
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Paul from SWISCO responded:
May 18, 2021

Hello!

You have a broken combination nylon housing and die cast pivot bar which would be our 26-425. This is normally used for the bottom sash. Our 26-426 with wings on the die cast pivot bar are usually used for the top sash. 
Pivot Bar, 3"
Pivot Bar, 3"
26-068
$1.52
Pivot Pin and Housing
Pivot Pin and Housing
26-425
$2.62
Pivot Pin with Wings and Housing
Pivot Pin with Wings and Housing
26-426
$2.72
Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
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Anatomy of a tilt window
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