window sash channel plastic part

A home owner from NM says:
August 9, 2020

Hello,

The pictures attached are of a plastic part that is inside the window sash channel, and is associated with the balance spring locking into place. I have one of these that has broken, as you can see. My channel balance part number is S385-25 : 25" Series 385 Channel Balance. Is the plastic part something I can order?

Thank you

Doug 

Thumbnail of the uploaded file named 20200809_134726.jpg
Thumbnail of the uploaded file named 20200809_135111.jpg
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Casey from SWISCO responded:
August 12, 2020

Hi Doug, 

This looks like a dead ringer for our 18-008 top sash guide. Take a look and make sure that our dimensions match up to your existing hardware to confirm. Thanks for posting! 
A home owner from NM says:
August 12, 2020
That's it! Thanks for your help
5/8" Top Sash Guide
5/8" Top Sash Guide
18-008
$0.95
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