window spring

A quick learner from south caroilna says:
my window spring just broke and am looking for replacement parts and how to replace it.
Thumbnail of the uploaded file named 20191203_195019.jpg
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Bob from SWISCO responded:

Thanks for writing in to us. This coil balance system looks a bit unusual to me. I'm going to forward this discussion to one of my senior colleagues, and we'll get back to you with more information as soon as we have it. Many thanks.

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Paul from SWISCO responded:

We have a similar balance system, our 15-251 single spring support that uses S160-10 coil balance. Please take a look and compare your parts with ours.

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