window too heavy for available balances

Home Owner from San Jose, CA
I have a 31 lb window with 3/8" spiral balances.
Neither the red tip or the green tip spiral balances
are rated for this weight.

What do I do?
3 Replies
Home Owner from San Jose, CA
Note, this is a tilt window.
Paul
Paul from SWISCO
SWISCO
Expert

I see you were looking at our S900-26. Is this what you have? If so, it sounds like you'll need a special Yellow tip, which can carry 24 through 34 pounds. We can make this for you no problem. I'm going to email you a custom order link and price quote that you can use to place an order on our website. Please let us know if you have any questions! 

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