window will not stay up

Quick Learner
I order balance 380, for some of my windows
am thinking the side part thst is attached to window is bad where the window will not stay up
User submitted a photo of window hardware.
2 Replies
Paul
Paul from SWISCO
SWISCO
Expert
Looks like you're referring to the top sash guide. I'm not sure exactly what you have, but I can identify it if you show me pictures of it removed, and if you tell me its dimensions. Also be sure to watch this video. I think you'll find it helpful.
Reply to Thread
Current Photos:
Related Products
Related Videos
Related Guides