wrong operator

Handy Person from Edwards, Co
May 8, 2024 5:08 pm
I ordered operators (39-156 - Caradco Window Crank, 9-1/2) but they do not work. I believe the link arm is too short. can you tell me which operator to order
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2 Replies

Jasmine from SWISCO
May 9, 2024 10:27 am


Thanks for reaching back out to us! I'm sorry to hear your purchase did not work out for you but I am confident we can get you set up with the correct replacements.
Your casement window operator appears to be a closer match to the 39-032 EntryGard Dual Arm Operator, and its opposite handed version, 39-031. To confirm that this is the right replacement, be sure to double check the dimensions.

Dimensions for 39-032
These operators are compatible with the 39-114L non-folding and 39-205 folding crank handles. There is also the option of using the 39-107FK folding and cover kit.
You may submit the request for your return, here.
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