Replacement Channel Balance

Home Owner from Florida

Jan 19, 2026 2:51 pm

Please advise which channel balance will replace the original one illustrated in the photos. The width of the balance is 1/2". The widow is a non-tilt style. Thank You

5 user uploaded images

4 Replies

Jasmine from SWISCO

Jan 20, 2026 1:44 pm

Hey there,

I'm confident we can supply you with the replacement balances you need. Although, to determine the correct match, I'll need to see a photo of an undamaged balance. The stamp helps us to determine the weight range the balances may be able to support but not the series.

Please let me know if you have any questions.

Home Owner from Florida

Jan 23, 2026 9:28 am

Good Morning, as requested here a a few photos of the non broken balance. I greatly appreciate you help in identifying the exacting replacement balances I need to order. Look forward to hearing from you soon. Have a great day. Scott

3 user uploaded images

Jasmine from SWISCO

Jan 23, 2026 10:18 am

Hi Scott,

Thanks for the additional photos. Your window balances can be replace with the S380-29 or the S385-29 to determine which balance is the correct match, you'll need to confirm the depth of the shoe on yours.

Our 2840 stamp will support sashes weighing 23 to 28lbs.

Comparison of the S378, S380 and S385 balance shoes.