Window channel balance 22 2 LW CMC 11 and Take Out Clip

Handy Person from Santa Clarita, CA
I'm looking for the correct part number for this channel balance and Take Out Clip. The window has a stamp on it that reads "Marquee Windows".but I cam't find who makes the product. Some online boards state that it is a low grade contractor product that may or may not by owned by Philips. Do you know who makes/uses these channel balances? Do you have these parts? Thanks
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Bob
Bob from SWISCO
SWISCO
Expert

Thanks for posting. Many channel balances are 'generic' and used by a ton of different manufacturers, so don't worry about that. That stamp code tells us the balance's strength, but not the identity. If you can show us the nylon attachments at both ends, we should be able to identify what you need. Furthermore, I'd like to see pictures of the 'guts' or underside of the metal channel. Some balances from the west coast have a special configuration we need to account for. 

As far as the take-out clips, many channel balances use the 16-002, but there's different kinds, so pictures of an old one just to be safe would be best. 

Handy Person from Santa Clarita, CA
Hi Bob! Thanks for the quick response. Here are the pictures you requested. I'm helping my brother-in-law with his window issue. He tried to muscle the lower pane out of the frame and it's stuck between the frame and the track... I know. I'm heading up to help him in 3 weeks and I'm trying to get all the parts I need. Thanks, Richard
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Bob
Bob from SWISCO
SWISCO
Expert

Thanks for getting back to me with these photos. This looks like either the S380-23 or S385-23 Channel Balance. The only difference between these two balances is the depth of the bottom nylon shoe. See below. Measure your old balance's shoe depth to see what matches best. In either case, for a stamp option choose 2220. Let me know if you have further questions! 

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

The video below might help with the window jam! Let us know if you need anything else. 

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