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Tom from SWISCO responded:
December 3, 2019
I'm afraid there isn't any other way. These window sashes weren't designed to come out, which is normally how it works. Your window manufacturer would rather you pay for a whole new window instead of just one replacement part, so they don't want to make it easy. Unfortunately, the only way you can do it is to try to snake the balance into place from the top of the sash. There's not really any trick to it beyond that. I apologize for the inconvenience. That's just how these windows are made. |
