10 4 JP CALDWELL channel balance

A home owner from Redding, CA says:
Need a replacement channel balance. It is to replace the one in the picture stamped 10 4 JP CALDWELL. It's 1/2" by 11" long.

User submitted photos of window balances.
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Tom from SWISCO responded:
Thanks for posting! Before I can offer an applicable replacement for this channel balance, I just need to know a bit more information about the bottom attachment. Please take a look at our 15-004 and 15-005 channel balance shoes, and note their depths. As you can see, they are 1-3/32" deep and 1" deep, respectively. Which one more closely matches your own bottom attachment?
A home owner from Redding says:
It looks like the 1" deep 15-005 matches the bottom bracket.
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Tom from SWISCO responded:
Thank you. It appears you have something like our Series 380 channel balance. Does that look about right? Unfortunately, we do not have a standard balance that is that short. This balance will have to be custom made. I recommend that you take a look at this Custm Channel Balance Order Form that I have started for you and fill out the Contact and Shipping information. One of our representatives will get in touch with you shortly thereafter.
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