1987 Sun Casement window crank

A home owner from London, Ky says:
Window crank broke on Sun Casement window. Will crank out but not back in. Probably need the whole crank assembly. Window was made in 1987.
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Tom from SWISCO responded:

It looks like your worm gear stripped out, so you'll definitely need a new operator. Yours looks like an older version of our 39-028E, but review the dimensions we show for this product to confirm.

We also sell the 39-027E for the opposite side.

A home owner from London, Ky says:
The dimensions look correct. Thanks for the assistance.
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