1996 Jeld-Wen Friction Shoe

A home owner from Indiana says:

We have Jeld-Wen wooden 50/50 windows that were made in 1996. We are the original owners of the home. Jeld-Wen informed us they no longer have parts for these windows. Your name was given to us by a Jeld-Wen customer service representative.

We think this part is called a balance title pin receiver or possibly pivit pin. It is located inside of the jambliner. The hole in the front of this part is where the pin on the window fits in order to lift the window. Do you have this part and how much would it be?

Thank you in advance for your time and consideration in this matter.

Sincerely,

Denise

Thumbnail of the uploaded file named balance title pin receiver I think.jpg
Thumbnail of the uploaded file named balance title pin reciever I think front view.jpg
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Bob from SWISCO responded:

Thanks for writing in, Denise. Take a look at our 15-104 Caradco Friction Shoe. I believe this is the part you are looking for. Keep in mind we cannot replace the jambliners themselves; you would need to contact your local mill work for this if needed. 

A home owner from Indiana says:
Thank you so much Bob for this information. Below are the measurements of our particular shoe. 2 and 5 16th of an inch on one side and 7 16th of an inch on the other side. Is the picture you sent to me still the shoe to fit our jambliners? Our handy man thinks he can repair our existing jambliners just by replacing the shoe. It is certainly worth a try; because the jambliners are so expensive.

How much is shipping?
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Thumbnail of the uploaded file named shoe for jambliner longer side 2 and 5 16th.jpg
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Bob from SWISCO responded:

Hi Denise. Those dimensions certainly seem pretty close. Either way, this is the only friction shoe we have; if it doesn't work you will probably have to resort to all-new jambliners. Let me know how you make out. All shipping options are shown when you put in our zip code during checkout on the product page.

A home owner from Indiana says:
Thank you for this info. What are the dimensions of this one? I will let you know what we decide.
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Bob from SWISCO responded:

Ah, apologies. See the dimensions of the 15-104 below.

Profile view of 15-104
Profile view of 15-104
Face view of 15-104
Face view of 15-104
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