We have Jeld-Wen wooden 50/50 windows that were made in 1996. We are the original owners of the home. Jeld-Wen informed us they no longer have parts for these windows. Your name was given to us by a Jeld-Wen customer service representative.
We think this part is called a balance title pin receiver or possibly pivit pin. It is located inside of the jambliner. The hole in the front of this part is where the pin on the window fits in order to lift the window. Do you have this part and how much would it be?
Thank you in advance for your time and consideration in this matter.
Sincerely,
Denise