2 point sliding door lock and handle

Quick Learner from Simsbury CT

Jun 4, 2019 3:24 pm

The locking mechanism isn't functioning correctly.
Do I need to replace the inside part or the entire thing?
What parts do I need.

4 user uploaded images

5 Replies

Quick Learner from Simsbury CT

Jun 4, 2019 3:43 pm

Here are photos of the mortise part.

Bob from SWISCO

Jun 5, 2019 2:34 pm

Thanks for posting. Try flipping the mortise lock 'manually' with a slotted screwdriver. If the lock doesn't budge, then its definitely broken and needs to be replaced. See our 82-265. If the mortise lock is able to flip, then the problem is with your handle set. See our 82-086. Let us know what you think.

Quick Learner from Simsbury CT

Jun 5, 2019 3:51 pm

The lock works sometimes using the handle and other times I have to press the button on the mortise to get it to work.

Bob from SWISCO

Jun 6, 2019 7:26 am

It sounds to me then it would be best to replace the mortise lock. Let us know if you need anything else, and thanks for reaching out.