2 replacement windo balancers needed

Quick Learner from Orlando fl

Jul 16, 2022 10:55 am

I have the product details
1/2 wide channel
29 total metal length
Looks to me like S 385

Markings on the one that came out says

28E USB

5 user uploaded images

4 Replies

Casey from SWISCO

Jul 21, 2022 9:46 am

Hello,

With this combination of attachments, you could have either an S380-29 or S385-29 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 2850 spring strength options for your replacement balances.

Thank you and let us know if you have any other questions or concerns.

Comparison of the S378, S380 and S385 balance shoes.

Quick Learner from Orlando fl

Jul 21, 2022 11:10 am

Casey
My measurement at best is
29/32

You'll also need 2850 spring strength options for your replacement balances.

I have no idea what you are referring to- please explain

Casey from SWISCO

Jul 21, 2022 3:50 pm

The bottom fitting can wear down a bit over time, so you would need the S380-29 channel balance. You will see a list of options on the balance product page that you need to choose from before you can add them to your cart. Based on your 28E stamp, you will need the 2850 strength option for your replacement balances to support a window sash between 28 and 32 lbs.