21" 2030 Channel Balance Replacement

Home Owner from Tualatin, Oregon
Hello, 
I need to replace the channel balances on a 1980's era milguard window. The stamp on the old channel balance says 2030 and the metal portion measures 21" long. Will you be getting more of this length/option in stock? Alternatively, would the 2050 channel balance work as a replacement? 
Thanks,
Toby
8 Replies
Bob
Bob from SWISCO
SWISCO
Expert

Hi Toby. Those stamps aren't identifiers. They just denote the balance's strength, and the same stamps are used by loads of different channel balances. Can you remove your old one and send us photos of the nylon attachments at both ends? That will help narrow it down.

Home Owner from Tualatin, Oregon
Hi Bob, thanks for your response. Let me know if more photos are needed.
2 user uploaded images
Bob
Bob from SWISCO
SWISCO
Expert

Thanks for these photos. It looks like the nylon attachment on the bottom end is missing or broke away. Could you show us a version with that bottom attachment intact? Check the other balance from this window, or from an identical window in the house. We'll do our best to help from there.

Home Owner from Tualatin, Oregon
Here you go. These are photos of the other balance from this window.
Thanks!
3 user uploaded images
Bob
Bob from SWISCO
SWISCO
Expert

Thanks, Toby. This looks like either an S380-21 or S385-21 Channel Balance, depending on the shoe depth. See below. Measure your old balance's shoe depth to see what matches best. For a stamp option choose 2030.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

Home Owner from Tualatin, Oregon
Thanks Bob. I measured the shoe depth and confirmed they are Series 385. Appreciate your help!
Bob
Bob from SWISCO
SWISCO
Expert

My pleasure. Let us know if you have further questions! And thanks for reaching out.

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