24TG, double hung tilt window channel balance

A handy person from Northville, MI says:
Non branded double hung tilt window channel balance. Only markings are "e 24TG".
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Paul from SWISCO responded:

Thanks for posting. I am afraid I do not recognize that white broken piece. Is there any way we can see a photo of the balance complete with no damage? 

A handy person from Northville, MI says:
Here is a picture of the non-broken side.
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Paul from SWISCO responded:

Hello! The length of your metal balance channel should be 25", so use a custom Series 770-25" with our 15-014 knife shoe. The spring weight for (24TG) will be (25C) for a sash weighing between 17-22 lbs. Please review and let us know what you think or if you have any questions. 

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