Hello,
I would like to replace two channel balances labeled as "25 4 CALDWELL JM". They are 26 inches long, and our window sash weighs somewhere around 18 1/2 pounds. Can you let me know which replacement products I should buy?
Thanks!
Evan
25 4 Caldwell JM

Quick Learner from Indianola, WA
Aug 16, 2021 6:23 pm
4 user uploaded images
4 Replies

Tom from SWISCO
Aug 20, 2021 3:04 pm


Thanks for your photos. Based on what I see here, you have either our S380-26 or S385-26, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.

Quick Learner from Indianola, WA
Aug 24, 2021 3:03 pm
Thanks! Based on my measurements, I will order S385. For the stamp option, I'm choosing 2540, because my old balance says "25 4". Am I correctly associating those? Or are those numbers unrelated?

Tom from SWISCO
Aug 25, 2021 8:49 am


Yes, you are 100% correct. That is exactly what I would have picked, too. If you had any doubts though you can always weigh your sash and refer to the chart shown on the S385-26 store page.
Related Products
Related Videos
Related Guides