27 4 BQ CALDWELL Balance

A quick learner from Bakersfield, CA says:
Please advise on a replacement set of balances. The original part is marked with 27 4 BQ CALDWELL.

What would be a replacement part? and should I replace both sides at the same time?

Thanks in advance!
User submitted photo of their 27 4 BQ Caldwell channel balance.
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Mike from SWISCO responded:
Good Morning,

Thank you for posting on the discussion board. Before we get started with replacing your channel balance, can you please give us the length of the metal portion of your balance?

Thank you!
A quick learner says:
They are 28". Sorry I didn't include in the first place.
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Mike from SWISCO responded:
Order S385-28 with the stamp option of 2740.

Please let us know if you have any questions.
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