28in and 34in Window Sliding Channel Balance

A home owner from USA says:
Need your help to identify the correct replacement part number for the 28in and 34in channel balance per the attached pictures.

At your convenience could you provide the replacement P/N? Need to buy 2 pieces of each.
Thumbnail of the uploaded file named 28 inch balance.jpg
Thumbnail of the uploaded file named 34 inch balance.jpg
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Tom from SWISCO responded:

Thanks for reaching out to us! Between these two balances, one is a stock part and the other will need to be a custom order.

The first picture you show of the 28" balance looks like an older version of our S385-28. I believe this will work as a replacement.

The 34" balance is the special type that has to be a custom order. Your photos thankfully show me everything we need to get started. Can you just tell me how many you need? Once I know that, I can email you an order link and price quote for that quantity. That will allow you to add it to your cart along with the S385-28, so you can checkout with everything together.

A home owner from USA says:

Hi, Thank you for the confirmation, we need 2 of each balance, please add the S385-28 to the custom order to ship it together and save cost.

Thank you,

Carlos

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Tom from SWISCO responded:

Hey, Carlos. I can't add items to your cart for you, but I'm going to email you an order link that will allow you to add the custom balance to your cart yourself. Like I mentioned, once you do that, you can then add the other balance to your cart so that you can checkout with everything together.

A home owner from USA says:
Hi Tom,

I'm trying to add the S385-28 to my order and need to know which option item to select from 2710 to 2070? I believe this is related to the weight.

Thank you
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Tom from SWISCO responded:

Sure, since your old stamp is 27-4 you want to select the 2740 stamp option.

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