3020 Channel Balances

Hello,

We'd be happy to look into this for you but we would like to see a few additional photos of your winged top attachment from multiple angles to research your replacement options. Thank you!

Thank you for the additional photos. We can supply your replacement balances but it will need to be a custom order due to the unique combination of end attachments. We just sent over an order link and price quote for you to review. Take a look and let us know if you need anything else. Thank you!

For your top sash guides, you can start by comparing the dimensions of the 18-093 to yours. If you notice any discrepancies, please show us your guide from more angles and write out your exact dimensions. 

As long as the dimensions of the 16-002 take-out clip match your part, you should be good to go with that. 

As for your sash lock, please write out the exact distance between the mounting holes since it's tough to get accurate dimensions. It would also help to see a top-down photo of the lock without the tape measure so that we can see the entire part. 

I'm glad that we were able to help you through this process, which I know can be intimidating when looking for multiple parts. Just let us know if you need help with any other projects in the future! 

One other thing that I wanted to mention is that you ordered the 18-009, which I'm not confident will work for you since the part sitting on top of your sash looks closer to the 18-093 that I mentioned in my last response. Just something to consider but if you want to try the guide that you purchased and it doesn't work out, you can always purchase the 18-093 later on. 

Unfortunately, we were unable to find a match for the top sash guide shown in your photos. The 18-093 that Casey mentioned would be our closest option but I don't believe that the dimensions will work for you. I'm sorry that we couldn't come up with a better replacement option for you at this time. 

We appreciate your kind words. I'm glad that we were able to help with the majority of the parts needed to complete your repair. Please let us know if you need anything else!