33C BSI S795-33 with a different top

Question

I recently ordered 4 of these along with many shoes. Shoes worked great but somewhere done the line I was missing 4 balancers. The ones I received have a different top. This is what mine look like. Do you carry these? Would it be possible to return the wrong ones and get replacements. Thanks

User submitted a photo of a window balance.

Tom · Accepted Answer

Thanks for posting. This is a special kind of balance that will need to be custom made. It's basically our S795-33, but with a 15-198 hook on top. Before we begin, can you just tell me how many you need?

You can return the old ones any time you wish. See our return policy here.