Casey from SWISCO responded:
October 21, 2020
Hello, We'd be happy to help but we would also need to see the attachment at the opposite end of the metal channel to narrow down your replacement options. If you also need replacement top sash guides, please remove an undamaged guide from the window and show us a photo, along with dimensions. Thank you! |
Casey from SWISCO responded:
October 27, 2020
Hello, With this combination of attachments, you could have either an S380-35 or S385-35 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 3450 spring strength option for your replacement options. Thank you and let us know if you have any other questions or concerns. Comparison of the S380 and S385 balance shoes.
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