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Tom from SWISCO responded:
July 12, 2013
Thanks for posting, Tom. I'll go through your questions one by one.
First, no, there shouldn't be a problem with the fact that your metal channel is hemmed. As for the option, usually a stamp of 29 1 corresponds to our 2910 option, but you should weigh your sash just to make sure that's correct by referencing the weight rating chart for the S380-29. It sounds like your balances are pretty old, especially if you're having trouble raising and lowering the sash. You should replace the whole balance. For these balances stamped 2920 and 2940, you should definitely weigh the sash to see what strength options you need. Again, you can reference the weight rating chart for the S380-29 . Again, the hemmed edges don't matter. |
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Tom from SWISCO responded:
July 16, 2013
Hey, Tom. You can use a silicone-based spray to help lubricate, but that may not be enough. Sometimes balance springs just get old, and all the lubrication in the world won't help.
If you want to try replacing the attachments anyway, then for the Series 380 I recommend our 19-005 top and 15-005 bottom. I also recommend the 62-005 rivet. Make sure to watch the video below to see the proper method on how to replace your balance. |