82-260 permanently locked

Question

Hi I'm here replacing the clyinder keys, but when I try to lock them they stuck in the locked position. Until I press the little release they then can unlock. Am I able to take the unit apart or do I need a new one? I feel like it could happen to the new one as well?

Bob · Accepted Answer

Hello there. I'd first make sure you know what the culprit is. Try removing the handle set from the door, then try manually 'throwing' the mortise lock with a slotted screwdriver. If it is very hard to budge without pressing that release pin, then the mortise lock probably just needs to be replaced outright. See the 82-260. If it seems to run smoothly, then the key lock cylinder might be the issue. You could replace it with the 82-310, or with an all-new 82-086 handle set. Let me know if you have questions.