ACME 17-4405 bi-fold door replacement hardware

A home owner from St. Louis, MO says:
July 18, 2022
I have an ACME 17-4405 bi-fold door. I understand it is discontinued now. However, I am in need of the bottom piece that goes into the track that holds the pin in place (I hope I used the right words). I have enclosed a picture. I tried to use the standard replacement pieces from the hardware store--but those pieces are not big enough--they don't fit into the track..they fall into the track. Please help! Thank you!
Thumbnail of the uploaded file named bifold bottom door piece.jpg
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Tom from SWISCO responded:
July 25, 2022

Hello! The roll guide you show in this photo looks very similar to our 21-174. However, I cannot determine your dimensions from just a photo of a tape measure. I recommend looking over our dimensions just to be 100% sure.

Dimensions for 21-174
Dimensions for 21-174
A home owner from St. Louis, MO says:
July 25, 2022
Thank you, Tom. This looks exactly like what I need. Appreciate your help.
A home owner from St. Louis, MO says:
July 30, 2022
So, Tom, I received the part. It is what I needed. How to I get the part on the existing track? Any hints or thoughts? Thank you! Nancy
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Tom from SWISCO responded:
August 1, 2022

Hello, Nancy! I'm glad to hear it's a match. 

In most cases, to install these roll guides you will need to slide them into the track from the end. This will likely require removal of the track ahead of time.
A home owner from St. Louis, MO says:
August 1, 2022
Thank you for answering so quickly!
A home owner from St. Louis, MO says:
August 7, 2022
So, Tom, we got the roller guide in the track but now the door won't go back on. The pin that hold the non-moving door does not go down any further and the door is to high to fit the track. Any suggestion? Do we need another part?? I truly appreciate your help! Nancy
Thumbnail of the uploaded file named 4E3E30C8-AF68-47A4-8C6A-98D32640328E.jpeg
Thumbnail of the uploaded file named 7145ADBC-2048-4F67-AF10-881C7C89A4BB.jpeg
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Paul from SWISCO responded:
August 9, 2022

Hello! Perhaps I can help. What you are showing here appears to match our 23-113 bottom door pivot. With a wrench, first loosen the nut then screw in the threaded pivot pin into the housing, then tighten the nut to lock it. That should get it to cooperate for you.
Bi-fold Bottom Door Pivot
Bi-fold Bottom Door Pivot
23-113
$2.44
Roll Guide
Roll Guide
21-174
$1.20
Bi-fold Door Repairs
Bi-fold Door Repairs
GUIDE
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