ACME 17-4405 bi-fold door replacement hardware

Home Owner from St. Louis, MO

Jul 18, 2022 12:31 pm

I have an ACME 17-4405 bi-fold door. I understand it is discontinued now. However, I am in need of the bottom piece that goes into the track that holds the pin in place (I hope I used the right words). I have enclosed a picture. I tried to use the standard replacement pieces from the hardware store--but those pieces are not big enough--they don't fit into the track..they fall into the track. Please help! Thank you!

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Tom from SWISCO

Jul 25, 2022 10:22 am

EXPERT

Hello! The roll guide you show in this photo looks very similar to our 21-174. However, I cannot determine your dimensions from just a photo of a tape measure. I recommend looking over our dimensions just to be 100% sure.

Dimensions for 21-174

Home Owner from St. Louis, MO

Jul 25, 2022 11:46 am

Thank you, Tom. This looks exactly like what I need. Appreciate your help.

Home Owner from St. Louis, MO

Jul 30, 2022 11:39 pm

So, Tom, I received the part. It is what I needed. How to I get the part on the existing track? Any hints or thoughts? Thank you! Nancy

Tom from SWISCO

Aug 1, 2022 8:16 am

EXPERT

Hello, Nancy! I'm glad to hear it's a match.

In most cases, to install these roll guides you will need to slide them into the track from the end. This will likely require removal of the track ahead of time.

Home Owner from St. Louis, MO

Aug 1, 2022 1:16 pm

Thank you for answering so quickly!

Home Owner from St. Louis, MO

Aug 7, 2022 3:50 pm

So, Tom, we got the roller guide in the track but now the door won't go back on. The pin that hold the non-moving door does not go down any further and the door is to high to fit the track. Any suggestion? Do we need another part?? I truly appreciate your help! Nancy

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Paul from SWISCO

Aug 9, 2022 12:14 pm

EXPERT

Hello! Perhaps I can help. What you are showing here appears to match our 23-113 bottom door pivot. With a wrench, first loosen the nut then screw in the threaded pivot pin into the housing, then tighten the nut to lock it. That should get it to cooperate for you.

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