Paul from SWISCO responded:
May 14, 2012
Thanks for posting, Jill! Before you try to replace any of your balances, you may want to try charging your existing hardware, first. That may be all you need! Please take a look at our Tilt-Window Spiral Balance Adjustment Guide for more information. You may also want to take a look at our 75-006 tilt-window charging tool, if you're interested.
Please also see our video tutorial on how to replace your spiral balance, which shows how to charge them. |