I think I need a replacement coil balance for my window which slams shut. It looks like one is broken. You can see the piece that has broken off in the photo. I can't get the part to pop out like shown in your video. It's in a channel and there seems to be a screw on the front side. I tried to show that screw in the 3329 photo.
If you can let me know what to order and how to fix, that would be appreciated!
![IMG_3327](images/pictures/2024/05/774952.jpg)
![IMG_3328](images/pictures/2024/05/774953.jpg)
![IMG_3329](images/pictures/2024/05/774954.jpg)