Alside mezzo window 27 1/2 x 45 1/4 03A0

Thank you for your help.
Chris



Hey, Chris. Sorry to hear that you're having trouble. By metal insert, could you mean the pivot bar? These are the small metal posts on the bottom corner of the sash.
I think it would be most helpful if we see the pivot bars you have now, since that's the source of the issue. Please let me know if that's possible.




Yes, we sell several pivot bars that are compatible with the S140-10. That's why I need to see a photo of your original: among the many different compatible parts, I need to pick one out that most closely matches your original. Right now I have no reference to go off of, so that's not something I can do.
It would be most helpful to see your original out of the window and in undamaged condition, if at all possible.