Bob from SWISCO responded:
January 8, 2021
Hello there. The tilt latches might be either our 26-393 or 26-393B, but you'll need to remove them from the window and compare to our potential replacements to confirm which you might need. The pivot shoe could be our 15-046, but once again, you'll need to remove it and compare the width and thickness to see. See the videos below for assistance with removing and replacing tilt latches and pivot shoes. Let me know if you have further questions. |
I have a double-hung American Craftsman window I purchased at home Depot about 10 years ago. One of the glass (lower one) of the window is broken;. I need to know if I can get the lower window panel to replace the broken one and where I can obtain it?
I've attached a photo of the window and the measurements.
Thank you,
Christopher
Tom from SWISCO responded:
January 17, 2023
Unfortunately, we do not sell replacement sashes or glass panes. My recommendation is to contact a local glass shop so that they can assist you in replacing the pane. |
Tom from SWISCO responded:
January 23, 2023
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Tom from SWISCO responded:
July 10, 2023
If your latch is different than the two options mentioned, then you might have something else. I'd be happy to look into it, but I'll need photos of the part in question to aid in our search. Please let me know if that would be possible. |
Tom from SWISCO responded:
September 14, 2023
I'm afraid that I cannot. That number isn't referenced in any of my records. We may still be able to help, but I'll need a clear and unobstructed photo of the shoe in question. I'll also need you to write out its dimensions; specifically its width and thickness. Please let me know if that would be possible. |