Tom from SWISCO responded:
October 9, 2012
Thanks for posting! The best place for you to start is to look through our selection of Andersen Awning Window Hardware and match your existing operator up to those shown here. If you are having trouble finding what you have, or if what you have is not shown there, please remove your operator from the window and take a few pictures of it separately for us to look at and identify. Thank you!
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Casey from SWISCO responded:
October 9, 2012
Thank you for getting back to us. We are currently working on a kit for you. It is a new style, but very similar. We will post here again as soon as we have them available for you to view.
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Casey from SWISCO responded:
November 12, 2012
Thank you for your patience. Please see our new 39-389 Awning Operator Kit with a Long Arm and see if you may be able to use this as a replacement.
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