Your company just did a wonderful job for me replacing some old Truth window cranks. I now have many other window cranks that I need to replace and they say "Bayport Minnesota" on them, which appears to be the home of Anderson Windows.
Would you possibly have replacement parts for Anderson Window cranks or should I go directly to them? I can't see any identification markings on the cranks themselves.
When you respond to my email, I will send you some photographs of the windows and cranks. These particular window cranks could be as old as 1958, which is when this camp was built.
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Tom from SWISCO responded:
August 8, 2022
Hello! I'm afraid I'm not familiar with any operator with that marking. It does appear to be commonly associated with the Andersen brand, but at this stage it could be anything. if at all possible, please make sure to upload your photos directly to this page. I won't be able to see them if you respond to the automatic notification email. If you have trouble uploading them to this page, then please send them to help@swisco.com. The customer service reps who monitor that account will make sure that I see them. |
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Tom from SWISCO responded:
August 9, 2022
Thank you! You weren't kidding, this is one old part. Believe it or not, though, I have run into this before. There is no easy fix for this. Our go-to so far has been our 39-365, which is a Truth brand operator, but it's going to take a pretty extensive rework of the sill and sill trim to get this to fit properly. The design of the base is just too different. See the image below to get an idea of what I mean.  Even then, it's not a guarantee. You can never tell what you're going to run into with these old windows and there is always an exception to every rule. The 39-365 has been successful for me but that doesn't mean it will be for you, as well, even after all the work you'd have to put into it. As for other parts you will need, you'll have to replace the track on the sash, as well. There are two varieties you can pick from, depending on how the new arm ends up aligning with the sash: either the 39-504, which screws into the underside of the sash, or the 39-520, which installs on the face of the sash. You'll also want a new 39-144L handle, of course. While there is no guarantee, I do think these parts are going to be your best bet. Look these over and see if you think this is a project you want to tackle. I think the biggest hurdle ahead of you right now is altering the sill trim to accept the new style and finding the best position to mount the operator on the sill itself. That's going to take some creative wood trimming and trial and error for positioning. |
