Tom from SWISCO responded:
July 11, 2011
Good Morning,
I believe the replacement you need is our 39-264, which is not an exact replacement. Your original operator has been discontinued and the 39-264 is the suggested replacement. See these this similar discussions regarding this topic... The 39-264 is not handed, you can use it as a right or left handed operator. Note, that the 39-264 does not come with a cover or a handle. You can either try to reuse your old cover and handle or purchase new ones. See 39-152 for the cover and 39-286 for the handle. Note: I am not sure if your older style cover would work on this new style operator. Your older crank handle should work fine (as long as it is in working condition still). |
Tom from SWISCO responded:
July 12, 2011
I just learned a lot about this really confusing Andersen operator situation.
If your Andersen Perma-Shield Enhanced casement window was manufactured between 1995 to 1998 you will need to replace your operator with the 39-264 with an adapter plate. If your window was made after 1998 you will not need the adapter plate. |
Casey from SWISCO responded:
July 18, 2011
The adapter plate is now available, please see SWISCO product code 39-362, Andersen Casement Window Operator Adapter Plate.
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