I am trying to replace the spring balance and pivot block shoe for 3 single hung tilt-in windows. They are Atrium brand windows (or so I am told -- I cannot find a label). The tilt windows are 33" wide by 34-5/8" tall. The shoes appear to be open on both sides and are approximately 1-1/4" wide at the base. I appreciate any help that you can provide.
Thanks
Glenn
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Tom from SWISCO responded:
August 3, 2021
We can definitely supply this balance for you. Yours appears to match our Series 795 but with one key difference: yours installs at the top using a hook instead of a screw-tab. That's not a problem, though. We can still sell you that configuration but it has to be a custom order, since it's not standard. I just had a few things that needed clearing up before we move forward. To start, can you tell me the stamp printed on the metal channel? Can you also tell me exactly how many you needed? I know you said 3 windows so I would guess 6 balances total, but I want to be 100% sure. Finally, what is the length of the metal channel itself? I can't quite make it out in your photo. Once I have that information I will email you a purchase link and price quote that you can use to place an order on our site. |
Thank you for your email. The stamp on the channel is 32C; the length is 32" (9/16" width). As far as the attachment to the window goes, I think I can re-use the hooks by tying a knot in the string as was done originally. I have enclosed some additional pictures that I hope clarify things. I will need 6 balances total for the three windows as I plan to replace both sides. Thank you for your help.
Regards
Glenn
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Tom from SWISCO responded:
August 9, 2021
Thanks, Glenn. If you plan on just reusing the old hooks then there is no need for this to be a custom order. You could use our S795-32 as is. Just make sure to wear safety gloves and goggles when you swap the clips out. I also recommend having a bench vice to lock the cord in place. These balances are under a lot of tension and if the clip gets away from you then it can definitely hurt you. Just something to keep in mind. If you do want to go forward with the custom order after all, just let me know! I'd be happy to whip up that purchase link for you. |
Thank you for your email. I now understand better the situation with changing the eyelet for a hook. Since it would certainly be easier to have you all install the hook, would you please let me know what the price would be for a special order of 6 spring balances?
I am pretty handy and believe that I can do it; however, it may be a lot easier to have you all manufacture them with a hook.
Best regards
Glenn
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Tom from SWISCO responded:
August 10, 2021
Sure thing! So, all this link does is let you add the custom balance to your cart. We don't actually start making it until you checkout and pay for it, so it's not a commitment until then. If you decide that you'd rather try the conversion yourself then you can just ignore it. I'll email that out to you right now. |
