BALANCE PICTURES ATTACHED

Quick Learner

May 9, 2023 2:28 pm

HELLO

THE WEIGHT OF THE JELD-WEN TILT SINGLE HUNG IS 16 LBS

THE WIDTH OF THE T-BAR IS 1 1/4 INCHES

THE LENGTH OF THE T-BAR IS 1 1/2 INCHES

THE LONG BAR IS 23 INCHES

THE BALANCE IN THE PICTURES IS ONE THAT WAS REMOVED AND IS STILL WORKING.

THERE ARE A TOTAL OF THREE WINDOWS (TWO WINDOW BALANCES ARE BROKEN)

I WILL NEED A TOTAL OF 3 SETS

MANY THANKS TO JOCELYN FOR HER HELP ( AND THE LAST GIRL I TALKED TO)

4 user uploaded images

7 Replies

Casey from SWISCO

May 10, 2023 4:13 pm

Hello,

Take a look at the conversion video below which will walk you through the process of converting your windows to use the S795 channel balances to replace the discontinued crossbow balances shown in your photos. These replacements will work as direct replacements as long as the diameter of your balance spring measures 1/2". Thanks for posting!

Quick Learner from USA

Jun 5, 2023 4:04 pm

Ordered part #S795-22 Option 22C. Parts are seeming to fit, but window will only open up to 2 inches.

Home Owner from USA

Jun 5, 2023 7:10 pm

YOU ARE NOW ASKING ME FOR PICTURES AND MEASUREMENTS

YOU JUST DELETED THE PICTURES AND MEASUREMENTS FROM MY MAY 9TH,2023 E MAIL OF MY BROKEN BALANCES.

YOUR TEAM DETERMINED I NEEDED THE 795 22C BALANCE.

I ORDERED 6 FOR 3 WINDOWS.

I RECEIVED THEM ON MAY, 30TH

THEY WERE INSTALLED CORRECTLY ACCORDING TO THE VIDEO WHICH WE WATCHED SEVERAL TIMES.

THE WINDOWS NOW DO NOT OPEN.

A 260 POUND /6FT 4 MAN MANAGED TO OPEN THEM NOT EASILY UP ABOUT 2 INCHES.

THE WINDOWS STAY UP THE FULL 2 INCHES

I COULD PLAY A TUNE ON THE TACKLE IT IS SO TIGHT.

PLEASE ADVISE.

Casey from SWISCO

Jun 6, 2023 9:03 am

We'd be happy to help if you have additional questions but this information is the same as your original post. Do you have any additional questions regarding the S795-22 channel balances that you purchased or the information shown in our conversion video?

Quick Learner

Jun 6, 2023 11:56 am

DID ANYBODY READ MY "REPLY TO THREAD" STATING THE NEW BALANCES ARE INSTALLED ETC ETC ETC?

Casey from SWISCO

Jun 6, 2023 1:42 pm

Thank you for clarifying. I see that you submitted a separate post, which I added to this thread so that all of the relevant information is in the same place. I see that the length and strength option of the S795 balances that you purhcased correlates to the balance length and sash weight that you provided, so I'm not quite sure what the problem could be.

One thought that comes to mind is the diameter of the balance spring. As I mentioned in my original recommendation, the original balance spring would need to measure 1/2" in diameter for the S795 to work as a replacement. I would recommend double-checking that measurement just to be sure that isn't part of the issue. In the meantime, I'm going to have one of our senior experts review your photos and information to see if they have any other suggestions since this is not an issue we've encountered in the past when converting crossbow balances like yours to the S795.