Tom from SWISCO responded:
June 24, 2015
I'm afraid we cannot identify what you have based on that number. I will need to see a few pictures of the hardware you want to replace before we can offer a replacement. Thank you!
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Paul from SWISCO responded:
October 26, 2015
Thank you. This hook appears to match our 62-106, but to be honest it may be better to replace the whole new balance. The cord on the balance with the broken hook doesn't look like it's in good condition. You may find yourself in the same position in the near future.
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Tom from SWISCO responded:
October 27, 2015
Sure, I'd be happy to. I'm actually not exactly sure what Series you have either, since I can only see part of it, but I recommend that you look at our 1/2" wide non tilt Channel Balance Home Page. I am confident we have a match here, you just need to confirm which one has the same nylon end caps as yours.
As for replacement instructions, see the video below. |
Tom from SWISCO responded:
October 28, 2015
Thank you, Cara. I would recommend looking at our Series 395 channel balance. Based on your pictures, this appears to be our best match, but review it just to be sure.
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Tom from SWISCO responded:
November 4, 2015
Hey, Cara. You should choose your option based on the stamp printed on the metal channel. If you still aren't sure, we have a chart on each Series 395 store page that shows how much weight each option supports. You will have to weigh the sash on a scale to choose.
If your metal channel ends on the half inch, though, it will have to be custom made, which can take some time. Can you confirm you're only measuring the metal channel and not the nylon ends? I don't think a standard 28" or 29" could work. 28" may work if you reinstall it to be a little lower, but that can become a project and there's no guarantee it will work anyway. |
Tom from SWISCO responded:
November 25, 2015
Hey, Cara. A stamp of 27-6 usually corresponds to our 2760 option.
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