BSI 27B channel balance replacement

A quick learner from Fort Mill SC says:
I recently purchased two S795-27 channel balances from you. However, the end of the ones I ordered are designed to be screwed in, and the channel balances in my windows require a hook on the end. Is it possible to get this S795-27 channel balance with a hook on the end? I don't see one on your web site.

David
Thumbnail of the uploaded file named 0F60DD9A-124B-40AA-B3B8-877707BBFCF3.jpeg
Thumbnail of the uploaded file named A805570C-884F-4E77-9357-5F5032C452A6.jpeg
Thumbnail of the uploaded file named F385EB08-5AFD-4566-84EF-E670A5E743A4.jpeg
Thumbnail of the uploaded file named 394C6313-CC5C-4259-8889-C2E853A1B44D.jpeg
Profile picture of Tom
Tom from SWISCO responded:

Hey, David. We can supply a hooked version of the Series 795 as a custom order, but it may not be necessary in your case. There's actually a much simpler fix for this that will ensure you won't have to spend as much money, which is our 26-200 screw plug. I note that the hole in your window where the hook attaches is perfectly square, which means odds are you can pop the 26-200 plug in place and use the Series 795 you already purchased from us as-is.

Let me know what you think of this solution or if you had any questions!

A quick learner from Fort Mill SC says:
Thanks for your help, Tom. I just ordered the plugs. Seems like a great option.
How to install the 26-200 Screw Plug
How to install the 26-200 Screw Plug
VIDEO
WATCH >
Modifying the Series 795 Balance
Modifying the Series 795 Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.