BSI Channel Balance and Window Hardware

Home Owner from 20002
Hello,

I need to replace two BSI channel balances for my window, along with the plastic hardware that screws into the top of the window pane.

The channel balance is stamped with "31 C". The metal frame measures nearly exactly 32 inches (photo included).

Unsure of the name of the plastic tab that screws into the top of the window to retain the channel balance, but it has broken off and also needs replaced (picture of broken tab included).

Thanks in advance!

Eric
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4 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Hi Eric,

Thanks for reaching out to us!  Your balances appear to be either the S380-32 with a 1" shoe or the S385-32 with a 1-3/32" shoe. Each of these channels are 32" in length with a 9/16" width (which is considered 1/2" in the trade).

To determine which series is needed for your window, look over the dimensions from the diagram below to confirm the depth of your bottom shoe. Keep in mind, there is a chance that it could measure 7/8". If so, please let me know as these will need to be a custom assembly.

You'll need to select the 3130 stamp option. Although, it may be a good idea to make sure the weight of your sash falls between 16 to 23lbs.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

Home Owner from 20002
Thanks so much! Do you happen to know which top sash channel guides would fit and would look like the piece in the last picture? I only had the top piece that had broken off, but could get a piece off of another window if you need to see the full piece.
2 user uploaded images
Jasmine
Jasmine from SWISCO
SWISCO
Expert

My apologies! I will to see an undamaged version of this part to identify the correct replacement. If this is the top sash guide for the channel balance, unfortunately, I cannot use the photo provided to make the correct recommendation.

Please let me know if you have any questions.

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